What Is a Private Branch Exchange (PBX)?
A private branch exchange, or PBX, is a telephone communications system that can relay internal and incoming calls to different users on local lines while harnessing and minimizing external phone lines.
What is “Find Me Follow Me” Calling?
If you’re looking into business phone systems and the features they offer, on-the-go availability is probably one of your biggest concerns. It’s often difficult to accurately guess when and where you’ll be available to communicate. How do you make sure you’re never far from the next important call?
How to Record Phone Calls
If you’re running your business off of your phones, you need records in order to ensure that your employees are providing good service to customers or to simply keep track of your customers. If you want to review sales calls and make notes, there are many different ways you can record phone calls for playback in the future.
Here are just some of the ways you can record phone calls for your business*:
Should Small Businesses Use Surveillance Cameras and Telephone Systems?
Even though the issue of privacy is a controversial topic these days, security cameras and telephone systems for small businesses can be an important necessity in keeping it financially secure and safe. Here are a few reasons for business owners to consider installing both a security camera system and a telephone system.
Outfitting Your Office With a Hosted PBX Phone System
Does your office need a capable phone system without spending thousands on equipment and supplies? If so, a hosted PBX phone system is the solution. Designed to allow small and medium-sized businesses, or SMBs, to take advantage of advanced telephone technologies without having to invest in an entire system, PBX phone systems offer all the…
Do You Need VoIP?
VoIP is very affordable. However, if your business is looking to pinch pennies when it comes to communication, then here are the essential questions you need to ask before making your investment.
VoIP vs. Landline Phones: What’s the Difference?
While VoIP may seem like the best option for your business, don’t discount landlines just yet. Here are the pros and cons of both systems.