As the top provider of business phones in Austin, we get lots of calls asking about what the best phone systems are for startups and small businesses in the area. And the truth is, while you might think you need a brand new landline phone service, new technology has recently given SMB’s the freedom to stay lightweight and flexible, while giving them access to the same suite of tools available in the most sophisticated of modern phone systems.
But what is this new technology and how can it help your business? Read this short post to find out!
What is VoIP?
VoIP, short for “voice over internet protocol,” is a digital phone system that allows businesses to make voice calls over the internet. This allows them to make and receive secure business calls from anywhere, using a range of internet connected devices including computers, mobile phones, and traditional phone handsets. What’s more, VoIP allows businesses to do this without the need for traditional phone infrastructure and hardware, helping them to save on costs associated with landline services. In fact, you can save as much as 50% by choosing a VoIP-compatible phone system in Austin.
Why Your Small Business Should Consider VoIP
In addition to saving on hardware and infrastructure, VoIP can also provide numerous benefits over traditional landline systems, making them a smart choice for small businesses and startups in Austin. Since they operate over the internet, VoIP systems allow businesses to easily re-route, forward, and block calls, send instant messages, save call logs, and unlock invaluable call analytics. They’re also cheaper to install, run, and maintain, more reliable* than landline phone systems, and significantly easier to adopt, especially when working remotely.
*Keep in mind: the quality and speed of your internet connection will have a large impact on the call quality of your VoIP calls. That’s why it’s essential that your business has a stable and secure internet connection, especially if you’re working from home. If you need help establishing strong, robust, or fast internet connection for your business, ask about our data cabling services today!
How Landline Phones Compare
While landline phones have historically provided more stability and reliability, new advances in technology have enabled VoIP phone systems to quickly gain an edge. While landline phone systems remain unaffected by power outages and provide a slightly lower learning curve, their drawbacks are hard to ignore. Landlines require physical lines, which means higher upfront costs (often in the ballpark of over several thousand dollars.) The technology is also outdated, making it both expensive and hard to scale, as well. For example, you’ll eventually need another phone line to make more simultaneous calls, which means more installation.
VoIP, in sharp contrast, is both less expensive and offers a wider range of abilities than landline phone systems. It’s also flexible, in that you can tailor your package to your needs (without overpaying for features you won’t use), and easy to relocate and scale. Finally, because VoIP brings new features like call tracking, call analytics, and “find me follow me” calling, it can contribute to more productivity and faster workflows, which can have a positive impact on your bottom line.
Get Help Choosing Your Business Phone Service in Austin Today!
Need phone services for your startup or small business in Austin? Want the best?
At TC Tech, we pride ourselves on our ability to provide the best tech solutions for all our clients—including new and small to medium size businesses in Austin. Whether you need help finding the best Austin VoIP providers or simply need assistance making the switch from your landline phones, we can help you do it!
If you’re looking for the best small business phone systems in Austin, Texas, or are ready to move to VoIP, contact us today! We can recommend the best VoIP services in Austin, as well as provide all the services you need to get started with VoIP.