Computer, server, laptop, and smartphone connected to the cloud

Working on the Cloud – Good or Bad?

The cloud. It’s one of the most popular buzzwords to come out within the past decade. Almost everyone seems to be doing their business on the cloud. It gets rid of the need for hard copies on computers, instead moving the storage to a server that is located almost anywhere in the world. In many…

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remote work on laptop

Work From Home IT Support Essentials

During this time, many digital professionals are working from home to stay safe from the ongoing pandemic. They are relying on home WiFi networks for all types of work-related tasks, including things like Zoom calls, conference calls, and work sprints. Some workers are using dedicated work computers for this time away from the office, however,…

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Close-up Network Cable on White Background, internet connection

Wired vs. Wireless Internet

Most homes in the U.S. are moving to wireless Internet so at-home users can enjoy the freedom to move around the house while staying connected. But do businesses benefit in the same way that those at home do from wirel

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Why Your Business Needs Managed IT Services

Managed IT services are a type of third-party service, designed to assist businesses with their technology needs. By delegating the management and maintenance of their IT systems tasks to an expert, businesses can maximize productivity and minimize IT-related costs, while enhancing service quality. This makes them ideal for small to medium-size businesses that lack the…

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small business owners looking at a computer inside a plant shop

What Managed IT Services Can Do For Your Small Business

Managed IT services, also known as managed IT service providers or MSPs, offer invaluable support for any size business. IT professionals who specialize in managed services provide organizations with specialized, tailored solutions to streamline processes and keep up with ever-evolving technology. But what can they do for your small business? There are many benefits associated…

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custom voip setup

What Happens During an ERCES Benchmark Test?

Quick Answer An ERCES benchmark test measures how well public safety radio frequencies penetrate a building, floor by floor and room by room. A certified technician uses calibrated equipment to check signal strength against the minimum required by NFPA 1225 and IFC 510, which is typically -95 dBm in at least 99 percent of critical…

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visual diagram of multiple nodes and a cloud representing UCaaS

UCaaS Explained: What is it and Why it Matters

UCaaS, or “Unified Communications as a Service”, is a communications model whereby a business’ full range of communication channels are combined into a central cloud-based system that’s offered as a service by a provider. UCaaS makes it easy for organizations to easily adapt their business communications around the needs of their business, while giving their…

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